JavaScript seems to be disabled in your browser.
You must have JavaScript enabled in your browser to utilize the functionality of this website. >

FAQs

Most Frequently Asked Questions

Product
1. Are your products compatible with extensions/themes of other providers?
2. Can I request trial?
3. Can I use your product’s Community version for a website using Magento Enterprise?
Learn more
Price
1. Is there any additional cost after purchasing your product?
2. Is there any way I can get discounts?
3. Is your product/extension/plugin one-time purchase or monthly fee?
Learn more
Payment
1. How can I pay for your products?
2. Is my order information safe when purchasing in Magestore?
Learn more
License
1. How can I create a License Certificate?
2. How many stores can I use an edition of your product?
3. How many test/development sites can I use your product after purchasing?
Learn more
Ordering and Delivery
1. How long does it take to get my purchased items after placing order?
2. Where can I find the download packages of downloadable products in Magestore?
3. Why can’t I add products to cart?
Learn more
Installation
1. Can I request refund for the installation service?
2. How can I purchase the installation service?
3. How long does it take you to complete the installation?
Learn more
Product Update
1. Do I have to pay extra fee to get updated version for my purchased product?
2. How can I receive the updated version?
3. How often do you update your products?
Learn more
Refund policy
1. Can I ask for a refund after purchasing?
2. Can I get a refund for the installation service?
3. I purchased over 365 days ago but I haven’t used your product. Can I ask for a refund?
Learn more
Support policy
1. Do you support your free products?
2. How can I get your support?
3. How long can I receive your support?
Learn more
Partner program
1. What are the partnership programs that Magestore is having?
2. What are the benefits a Reseller can have?
3. Who can sign up for Magestore’s Partner program?
Learn more
Contact
1. How can I subscribe to Magestore Newsletter?
2. How can I unsubscribe Magestore Newsletter?
3. How do I contact Magestore?
Learn more

Top